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Virtual Business Development
Exceed expectations with revolutionary virtual BDC management processes by aligning our specialized techniques, execution, and value-add services that produce immediate and accelerated results.
We are dedicated to you and your business. Let us do the work. We manage your outbound campaigns and target prime candidates in sales and service to optimize your customer lifecycle. Our process strategically identifies and targets overlooked and underserved opportunities within your CRM.
Never miss another opportunity. Our experts are trained to target and optimize lead generation, as a result you see higher show and sold ratios. Our strategy ensures that every dollar you invest yields the greatest possible return on our partnership.
We understand that success comes from proper training, best practices, execution, accountability, open communication and collaboration. We ensure that your onsite staff is united with RPM’s Centralized Business Development Experts, while our people, processes and technology provide an ROI driven focus.
The RPM Differentiator
Different by design.
Proprietary training that uses tonality, language patterns, and sequencing techniques to achieve our clients goals in a fraction of the time, compared to industry standard.
We deliver customers so you can deliver cars.
Sophisticated time-saving system agenda.
Partner with RPM to leverage our unique skills and systems to drive superior results while eliminating fixed expenses.
24 Hour Access • 365 Days a Year
Single Point of Contact
Maximize the upside with ‘Zero’ downside.
RPM puts it all on the line by creating the ultimate customer experience with integrated marketing and prime content aligned to increase sales.
Only pay for the results that RPM generates on your behalf.
We deliver customers, so you can deliver cars.
Different By Design.
Our proprietary training uses tonality, language patterns, sequencing, and objection management techniques. This specific approach allows us to achieve our client's goals in a fraction of the time, compared to industry standard.
Maximize Profit Upside.
We create a revolutionary customer experience through technology, specifically developed to manage customer communication, analytics, and reporting. Our industry experts use the latest techniques to drive your results.
Complete the Sales Cycle.
Achieve optimal customer reach through proprietary technology, customized marketing, personalized content, social media management, brand management, BDC coaching, and sales and negotiation tactics training.
Did you know that on average, 1/4 of a dealer’s inventory has been sitting on the lot for 6 months or longer? Through our experience in logistics, we’ve designed an inventory management system that is unlike anything on the market today. We monitor your preowned inventory, helping you to eliminate the unnecessary costs of aging inventory. Automating this process gives your sales management team more time to focus on training their staff, desking deals and encouraging profitable business practices on the showroom floor.
The RPM Accelerator removes the manual component from your workflow. Built to be nimble and goal-oriented, it will allow you to spend more time on profit generating activities.
Created with our customers in mind, the RPM Accelerator has the flexibility to adapt to anyone’s needs, from a single roof-top dealership to the largest nationwide auto groups.
Our platform optimizes sales and service appointment scheduling, provides activity tracking and showcases customizable dashboard capabilities.
RPM Accelerator is a performance management tool that contains dynamic analytics and the most accurate reporting in the industry.
RPM Virtual BDC technology was developed to professionally accelerate sales and service traffic to your dealership.
BDC MASTERS COURSE
Access a growing library of virtual training modules and live web-based bootcamp sessions that align with the specific and unique needs of each dealer. Our Masters Course instills industry-best performance enhancing strategies, through skilled industry experts guiding you through the entire process.
Through the use of virtual training modules, you will learn the art form of overcoming and deflecting virtually all consumer objections that dealerships face when closing a sale. We will prepare you from the simplest to the most difficult objections and help you navigate through them.
SALES & NEGOTIATION TACTICS
Learn skilled techniques that can be used across the entire sales cycle. Training will begin with how to effectively control a potential sale, from the initial seconds of a customer interaction, through the facilitation of next steps. Our techniques will ultimately lead to negotiations and the final close.
The only software tool that a Business Development Accelerator needs. Now, bouncing from one software program to another just to log one call is a thing of the past.
ODS “One Stop” is an integrative performance management tool with dynamic analytics and the most accurate reporting in the industry.
It’s a time-saver and a productivity booster. Our technology is built to shift the dealer’s evolving needs.
ODS One-Stop does it all, including sales and service scheduling, Accelerator activity tracking, inventory management, equity mining and relationship management.
Add value to your team with our in-house marketing staff to strengthen your brand, develop effective content and generate qualified leads. We offer strategic and unified marketing initiatives with a long-term commitment to your unique audience.